Billing / Insurance FAQ
Frequently Asked Questions
Billing and insurance can often feel overwhelming. We are here to assist you in navigating this process. If you do not find the answer to your question below, please reach out to our Billing Team at 801-449-0017, and select option 2.
For self-pay clients, the first session is an evaluation for services and is $195. Recurring sessions after that initial appointment will be $175.
For clients using insurance, estimated charges will be collected at the time of service, with reimbursement or collection of remaining balances owed upon the completion of the claims process.
We do our best to present exact charges before clients begin treatment, however all charges returned by the clients insurance are ultimately the clients responsibility as is understanding your unique insurance benefits.
Receiving an initial ‘zero balance’ invoice does not void any charges that are returned for insurance paying clients. All charges returned by the clients insurance are ultimately the clients responsibility as is understanding your unique insurance benefits. Please be aware that it can take up to 60+ days for claims to process and update client owed charges. Session charges will be updated as new information becomes available. Clients are responsible for paying all charges incurred via insurance claims. Refusal to pay copays or coinsurance may result in discharge from future services with Aspen Counseling Services.
